{"id":3566,"date":"2026-01-09T21:27:11","date_gmt":"2026-01-09T21:27:11","guid":{"rendered":"https:\/\/timeless-experiences.com\/?page_id=3566"},"modified":"2026-08-05T15:19:56","modified_gmt":"2026-08-05T15:19:56","slug":"data-protection-policy","status":"publish","type":"page","link":"https:\/\/timeless-experiences.com\/en\/politica-protecao-dados\/","title":{"rendered":"Data Protection Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3566\" class=\"elementor elementor-3566\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4becfa e-flex e-con-boxed e-con e-parent\" data-id=\"f4becfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7ea72c elementor-widget elementor-widget-heading\" data-id=\"f7ea72c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Data Protection Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad77486 elementor-widget elementor-widget-text-editor\" data-id=\"ad77486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: January 2026<\/p><p>A <strong>Timeless Experiences<\/strong> respects the privacy of its users and is committed to protecting their personal data, in accordance with Regulation (EU) 2016\/679 \u2013 General Data Protection Regulation (GDPR) and other applicable legislation.<\/p><p>This Data Protection Policy explains how we collect, use, store, and protect your personal data when you use the timeless-experiences.com website, make a reservation, or contact us.<\/p><h4><strong>1. Responsible for Treatment<\/strong><\/h4><p>The person responsible for processing personal data is:<\/p><p><strong>Timeless Experiences<\/strong><br \/>Website <a href=\"https:\/\/timeless-experiences.com\/en\/\">www.timeless-experiences.com<\/a><br \/>Email: <a href=\"mailto:geral@timeless-experiences.com\">geral@timeless-experiences.com<\/a><\/p><h4><strong>2. Personal Data We Collect<\/strong><\/h4><p>We may collect and process the following personal data, among others:<\/p><ul><li>Identification: name, company (where applicable);<\/li><li>Contacts: email, telephone;<\/li><li>Invoicing data: TIN, tax address;<\/li><li>Booking details: date of activity, number of participants, type of activity;<\/li><li>Communications: messages sent by email, forms or other channels;<\/li><li>Technical data: IP address, type of device, cookies (see Cookies Policy).<\/li><\/ul><p>We do not intentionally collect sensitive data.<\/p><h4><strong>3. Purposes of processing<\/strong><\/h4><p>Your personal data is processed for the following purposes:<\/p><ul><li>Management of reservations and provision of contracted services;<\/li><li>Invoicing and compliance with legal obligations;<\/li><li>Communication with the client (confirmations, clarifications, booking changes);<\/li><li>Marketing and dissemination, when there is consent or legitimate interest;<\/li><li>Improving website operation and user experience;<\/li><li>Compliance with legal and regulatory obligations.<\/li><\/ul><h4><strong>4. Legal Basis for Treatment<\/strong><\/h4><p>Data processing is based on:<\/p><ul><li>Execution of a contract or pre-contractual steps;<\/li><li>Compliance with legal obligations;<\/li><li>Consent of the data subject, where applicable;<\/li><li>Legitimate interest of Timeless, provided that the rights of the owner do not prevail.<\/li><\/ul><h4><strong>5. Data retention<\/strong><\/h4><p>Personal data is only kept for the period necessary for the purposes for which it was collected or for the legally required period.<\/p><p>Examples:<\/p><ul><li>Billing data: kept for the mandatory legal period;<\/li><li>Contact details and reservations: for as long as there is a contractual relationship or legitimate interest;<\/li><li>Data for marketing: until consent is withdrawn.<\/li><\/ul><h4><strong>6. Sharing Data with Third Parties<\/strong><\/h4><p>Personal data may be shared only when necessary with:<\/p><ul><li>Billing and accounting entities;<\/li><li>Payment platforms;<\/li><li>Technology service providers (hosting, email, CRM);<\/li><li>Public authorities, when legally required.<\/li><\/ul><p>All partners are contractually obliged to guarantee the confidentiality and security of data.<\/p><h4><strong>7. International data transfers<\/strong><\/h4><p>Where applicable, any data transfers outside the European Union will be carried out in accordance with the appropriate legal guarantees provided for in the GDPR.<\/p><h4><strong>8. Data subjects' rights<\/strong><\/h4><p>Under the terms of the law, the data subject has the right to:<\/p><ul><li>Access your personal data;<\/li><li>Rectify inaccurate or incomplete data;<\/li><li><span style=\"font-size: 1rem;\">Request the deletion of data (right to be forgotten);<\/span><\/li><li>Limiting or opposing treatment;<\/li><li>Request data portability;<\/li><li>Withdraw consent, where applicable;<\/li><li>File a complaint with the National Data Protection Commission (CNPD).<\/li><\/ul><p>These rights can be exercised by sending a written request to the email address indicated above.<\/p><h4><strong>9. Data Security<\/strong><\/h4><p>Timeless adopts appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration or improper disclosure.<\/p><p>Despite the measures put in place, no system is completely secure, so absolute security cannot be guaranteed.<\/p><h4><strong>10. Cookies<\/strong><\/h4><p>The website uses cookies to improve the user experience. For more information, please see our Cookie Policy.<\/p><h4><strong>11. Changes to the Data Protection Policy<\/strong><\/h4><p>Timeless reserves the right to update this Policy whenever necessary. Changes come into effect after publication on the website.<\/p><h4><strong>12. Contact<\/strong><\/h4><p>If you have any questions about data protection or exercising your rights, you can contact us at:<\/p><p>Email: <a href=\"mailto:geral@timeless-experiences.com\">geral@timeless-experiences.com<\/a><\/p><p>We recommend that you read this Policy regularly to stay informed about how we protect your data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Prote\u00e7\u00e3o de Dados \u00daltima atualiza\u00e7\u00e3o: Janeiro 2026 A Timeless Experiences respeita a privacidade dos seus utilizadores e compromete-se a proteger os seus dados pessoais, em conformidade com o Regulamento (UE) 2016\/679 \u2013 Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados (RGPD) e restante legisla\u00e7\u00e3o aplic\u00e1vel. A presente Pol\u00edtica de Prote\u00e7\u00e3o de Dados explica como [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3566","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/pages\/3566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/comments?post=3566"}],"version-history":[{"count":20,"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/pages\/3566\/revisions"}],"predecessor-version":[{"id":6259,"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/pages\/3566\/revisions\/6259"}],"wp:attachment":[{"href":"https:\/\/timeless-experiences.com\/en\/wp-json\/wp\/v2\/media?parent=3566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}